Payment methods and invoices

Manage your cards and find past payments on the Billing page. Cards are stored by Stripe, our payment processor, not by KiteCourier.

Add a cardCopy Anchor Link

1. In the menu, select Billing.
2. Under Payment Methods, select Add payment method.
3. Enter your card details and select Add Card.

You can also save a card while paying for a letter: turn on Save payment method before you select Pay & Send.

Change your default card or remove a cardCopy Anchor Link

1. In the menu, select Billing.
2. Next to the card, open the menu and choose:
   • Set as default to use this card first when you pay.
   • Remove to delete the card, then confirm.

Find invoices and receiptsCopy Anchor Link

1. In the menu, select Billing.
2. Under Invoices & Billing, select Open Portal.
3. In the Stripe billing portal, you can view and download your invoices and payment history.

If your organization paysCopy Anchor Link

If the Billing page says Billing is managed by your organization, your organization takes care of payment methods and invoices. Ask your organization's owner or a manager for copies of invoices or to change the card on file.

Organization owners and managers: for questions about your organization's plan or invoicing, contact us.

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