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Manage your team

Invite coworkers to your organization, choose their role, and remove people who've left.

Last updated October 24, 2026

An organization lets your team share one KiteCourier account. Everyone in it can send letters and see the organization's letters and campaigns, and bulk campaigns and your organization's pricing are available to all members.

Don't have an organization yet? Contact us to ask about one.

Roles

RoleWhat they can do
OwnerEverything, including changing people's roles.
ManagerSend letters, invite people, remove members, and manage billing.
MemberSend letters and see the organization's letters and campaigns. Members can't change the organization's billing.

You can assign each member to a manager under Reports to. A member who reports to a manager can pay with that manager's saved cards.

Invite someone

Owners and managers can invite people.

  1. In the menu, under Settings, select Organization.
  2. Select Invite User.
  3. Enter their email address, choose Member or Manager, and select Send Invitation.

They'll get an email titled "You have been invited to KiteCourier." Until they accept, they show as Pending.

Accept an invitation

  1. Open the invitation email and follow the link.
  2. Enter the verification code from the email, if asked.
  3. Set a password.

You'll be signed in to your organization. If the link doesn't work, ask the person who invited you to send a new invitation.

Change a role or remove someone

  1. In the menu, under Settings, select Organization.
  2. Next to the person, open the menu and choose:
    • Change role (owners only).
    • Remove from organization (owners, or managers removing a member).